Slots Eater Casino Privacy Policy
We are Slots Eater Casino, and this page explains what personal data we ask for, why we keep it and who can see it. We cover card and crypto payments, ID checks and the choices you have over your own information.
Privacy Policy
What we collect, why we keep it and how you stay in control of it.
We are Slots Eater Casino, and this policy explains how we handle the personal details you share when you open an account, deposit in AUD or play titles like Gates of Olympus, Book of Dead and Starburst. We collect only what we need to run your account: your name, date of birth, email, phone number, residential address and the documents you upload for identity checks.
Payment data is processed by the provider you choose. Card deposits through Visa or Mastercard pass through encrypted gateways, and we never store your full card number. E-wallet transactions via Skrill or Neteller stay with those services. Crypto payments in Bitcoin, Ethereum, Litecoin, TRON or USDT only require a wallet address, which we log to match deposits and withdrawals.
We also record technical data such as IP address, device type and session times. This helps us block fraud, spot duplicate accounts and support responsible gambling limits. Game providers including Evolution, Pragmatic Play, NetEnt and Push Gaming receive anonymised round data only.
You can request a copy of your data, ask for corrections or close your account at any time. Contact us by email, phone, Telegram or live chat, and we reply within 72 hours.
What Data We Collect and Why
The personal details we hold, where they come from and how long we keep them.
We are Slots Eater Casino, and we collect only the information we need to run your account, process payments in AUD and keep play fair. When you register, we ask for your name, date of birth, email address, phone number and residential address. Age checks are mandatory, so before your first withdrawal we may also request a photo ID and a recent utility bill or bank statement.
Payment data depends on the method you choose. For Visa or Mastercard we store a tokenised reference, never the full card number. Skrill and Neteller transfers leave us with your wallet ID and transaction history. If you deposit with Bitcoin, Ethereum, Litecoin, TRON or USDT, we record wallet addresses and blockchain transaction hashes so we can match every deposit and payout.
We also log technical data automatically: IP address, device type, browser version, session times and the games you open, from Gates of Olympus to live tables run by Evolution. Messages you send through live chat, email, phone or Telegram are kept so our support team can follow up properly. Account and transaction records are retained for at least five years after closure, as anti-money laundering rules require.
How Long We Keep Your Data
What we store, for how long, and when it gets deleted.
We keep personal data at Slots Eater Casino only for as long as there is a clear reason to hold it. Your account details, such as your name, date of birth, email and phone number, stay on file while your account is open. After you close it, we usually keep them for five more years. Anti-money laundering rules and audit requests from our licensing body require this.
Transaction records are kept for the same period. That covers every AUD deposit and withdrawal by Visa or Mastercard, payments through Skrill and Neteller, and crypto transfers in Bitcoin, Ethereum, Litecoin, TRON or USDT. Blockchain transfers are public by nature, so we cannot erase them. What we can control is the link between a wallet address and your account, and we restrict who can see it.
Live chat, email, phone and Telegram conversations with support are stored for up to 24 months, which lets us settle disputes about bonuses or bets. Marketing preferences are deleted as soon as you unsubscribe.
When a retention period ends, we delete the data or anonymise it so it can no longer be traced back to you. You can ask for early deletion at any time. We will explain which records the law requires us to keep.
Your Rights Over Your Personal Data
What you can ask us to do with the information we hold about you, and how to ask.
We are Slots Eater Casino, and we treat the data in your account as yours. You can ask us for a copy of everything we hold about you: your registration details, your deposit and withdrawal history in AUD, the verification documents you sent us and the session logs from slots like Gates of Olympus or Book of Dead. We send that copy in a readable file, usually within 30 days of the request.
You can also ask us to correct details that are wrong, limit how we use your data or stop marketing messages completely. Turning off promotional emails and Telegram offers takes effect within 48 hours, and it does not change your bonus eligibility on the account.
Deletion has limits. Anti-money laundering rules require us to keep identity checks and records of transactions made by card, Skrill, Neteller or crypto such as Bitcoin and USDT for a fixed period after your account closes. Anything outside those duties, we erase.
To use any of these rights, contact our team by live chat, email, phone or Telegram. We confirm your identity first, so nobody else can request your records.
GDPR and Your Personal Data
How Slots Eater Casino applies GDPR standards to the information you share with us.
We follow the principles of the EU General Data Protection Regulation (GDPR) as our baseline for handling player data. Players from Australia are covered by the Privacy Act 1988, but we apply the stricter GDPR standard to every account. You get the same protections wherever you log in from.
In practice, we collect only what we need to run your account, verify your identity and process payments in AUD. Card details for Visa and Mastercard go through encrypted payment processors. Wallet addresses for Bitcoin, Ethereum, Tether, TRON and Litecoin are stored separately from your profile. Skrill and Neteller transactions follow the same rules.
You can ask us for a copy of your data, correct anything that is wrong, limit how we use it, or ask us to delete it. Some records, such as transaction history and KYC documents, have to be kept for a set period under anti-money laundering law. We will tell you which records those are and how long we keep them.
To make a request, contact our team by email, phone, Telegram or live chat. We reply within 30 days, and usually much sooner.

